Shipping Policy
Know our shipping policy
Last Updated: 26/01/2026
This Shipping Policy explains how orders placed on Slyee Store (www.slyee.in) are processed, shipped, and delivered.
Slyee Store is a brand owned and operated under Vinayak Industrial Private Limited, which manufactures and supplies all products sold on this Website.
1. Order Processing
- All orders are processed after successful payment confirmation.
- Orders are typically processed within 1–3 business days, excluding Sundays and public holidays.
- During high-demand periods, sales, or unforeseen circumstances, processing times may be extended.
Once your order is shipped, you will receive a confirmation message via email and/or SMS with tracking details.
2. Shipping Locations
- We currently ship across India (Pan India).
- International shipping is not available unless explicitly mentioned on the Website.
3. Shipping Charges
- Shipping charges, if applicable, are clearly displayed at checkout before payment.
- Any promotional free-shipping offers will be mentioned on the Website and are subject to terms and conditions.
4. Delivery Timeline
- Estimated delivery time is 3–7 business days after dispatch, depending on your location and courier partner serviceability.
- Delivery timelines are estimates and may vary due to:
- Courier partner delays
- Weather conditions
- Remote or non-serviceable locations
- Government regulations or restrictions
Slyee Store and Vinayak Industrial Private Limited are not responsible for delays caused by third-party logistics providers.
5. Courier Partners
Orders are shipped through trusted third-party courier and logistics partners to ensure safe and timely delivery.
6. Address & Delivery Accuracy
- Customers are responsible for providing complete and accurate shipping details.
- Slyee Store is not liable for delays or non-delivery caused by incorrect or incomplete addresses.
- Re-shipping charges may apply if an order is returned due to incorrect address or failed delivery attempts.
7. Undelivered / Returned Shipments
Orders may be returned to us if:
- Delivery attempts fail due to customer unavailability
- Incorrect or incomplete address is provided
- Customer refuses to accept the shipment
- In such cases:
- Re-shipping or refund will be processed as per our Return & Refund Policy
- Shipping charges may be deducted where applicable
8. Damaged or Missing Packages
If you receive a damaged package or notice missing items:
- Contact us within 48 hours of delivery
- Share clear images/videos of the package and product
Claims raised after 48 hours may not be accepted.
9. Manufacturing & Dispatch Responsibility
All products sold on Slyee Store are:
- Manufactured by: Vinayak Industrial Private Limited
- Dispatched from: Authorized manufacturing or warehouse facilities in India
10. Changes to Shipping Policy
We reserve the right to modify this Shipping Policy at any time without prior notice. Any updates will be posted on this page with a revised date.
11. Contact Information
For shipping-related queries or assistance, please contact:
Slyee Store
Website: www.slyee.in
Email: care@slyee.in
Manufactured & Operated by:
Vinayak Industrial Private Limited
Business Location: Kolkate, India
